Effective Date: November 10, 2025
DYNMX Design, LLC (“DYNMX Design,” “DYNMX,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when you interact with us through our website and related services that link to this policy (our “Website”), and our practices for using, maintaining, protecting, and disclosing that information.
This Policy applies to visitors and users in the United States. We serve clients nationwide from our office in San Diego, California. If you access the Website from outside the U.S., you do so at your own initiative and are responsible for compliance with local laws.
This policy applies only to information we collect:
- Through the Website; and
- In communications, including email, text, chat, and other electronic messages, between you and DYNMX Design.
This policy does not apply to information collected by:
- Us through any other means, including on any other website operated by Company or any third party (including our clients, affiliates, and service providers) that does not link to this policy; or
- Any third party (including our clients, affiliates, and service providers), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
We may provide additional or different privacy notices that are specific to certain features, services, or activities. Where those apply, they will control to the extent of any conflict.
By using our Website or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Website after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates.
Children’s and Minors’ Data
Our Website is not intended for, and we do not knowingly collect personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information without delay.
The Personal Data That We Collect or Process
“Personal data” means information that identifies, relates to, or describes, directly or indirectly, an individual, such as name, email address, telephone number, mailing address, or payment information.
The types and categories of personal data we may collect or process include:
- Account and Contact Information: Name, business name, job title, email address, phone number, and other contact details you provide.
- Location Information: General geographic location, such as state or city, if inferred from your IP address or provided by you.
- Device and Technical Information: IP address, device identifiers, browser type, operating system, language settings, access times, and other technical data.
- Communications and Inquiry Details: Content of messages or information you choose to provide when you contact us via forms, email, or other channels.
Some information may be considered sensitive personal data under certain laws. If required by applicable law, we will only collect and process such data with your consent. If you choose not to provide certain information, we may be unable to respond fully to your inquiries or provide some services.
We may also collect:
- Statistics or Aggregated Information: Aggregated or de-identified data that does not directly identify you, which we may use to understand Website usage and improve our services.
- Technical Usage Information: Information about how you interact with the Website, such as pages visited, links clicked, time spent, and referring pages.
If we combine non-personal or aggregated data with personal data, we treat the combined information as personal data.
How We Collect Your Personal and Other Data
Information You Provide to Us
We collect information directly from you when you:
- Submit an inquiry through our contact forms;
- Request a proposal or project estimate;
- Subscribe to updates or communications;
- Communicate with us by email, phone, or other channels.
Important: We do not request or intend to collect any protected health information (“PHI”) or other highly sensitive personal information through our Website. Please do not submit PHI, Social Security numbers, financial account numbers, or other highly sensitive data through our general contact forms.
Information Collected Automatically
As you navigate and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- IP address and general location;
- Browser type, operating system, and device information;
- Dates, times, and durations of visits;
- Pages viewed, links clicked, and Website navigation paths;
- Information collected through cookies, web beacons, and similar technologies.
These technologies help us improve our Website and deliver a better, more personalized experience.
Cookies and Similar Technologies
We may use:
- Cookies: Small data files stored on your device to recognize your browser and remember preferences.
- Web Beacons / Pixels: Small electronic files used to count visits, understand usage, and verify system integrity.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Website may not function properly.
Some third parties, such as analytics providers and hosting partners, may also use cookies or similar technologies in connection with our Website. We do not control their technologies or practices.
We currently use Google Analytics to help us understand Website traffic and usage. You may opt out of Google Analytics by using the tools Google provides, such as the Google Analytics Opt-Out Browser Add-on.
How We Use Your Information
We may use personal data that we collect about you or that you provide to us to:
- Provide, operate, and maintain our Website;
- Respond to your inquiries, requests, or project submissions;
- Prepare proposals and communicate about potential or existing projects;
- Improve, customize, and optimize our Website and user experience;
- Monitor usage, trends, and performance of the Website;
- Carry out our obligations and enforce our rights arising from any contracts between you and us, including billing and collections;
- Communicate changes to our services, policies, or Website;
- Comply with legal obligations;
- Any other purpose disclosed to you when you provide the information, or with your consent.
Who We Disclose Your Information To
We may disclose personal data we collect or you provide as described in this policy:
- To our service providers, contractors, and vendors (such as hosting providers, analytics providers, email platforms, and payment processors) who support our operations and are bound to use the information only as directed by us;
- To a buyer or successor in the event of a merger, restructuring, or other transfer involving DYNMX Design assets where personal data is included;
- To fulfill the purpose for which you provide the information;
- For any other purpose disclosed when you provide the information or with your consent.
We may also disclose your information:
- To comply with applicable laws, regulations, legal processes, or governmental requests;
- To enforce our agreements, including billing and collections;
- If we believe disclosure is necessary to protect the rights, property, or safety of DYNMX Design, our clients, or others.
- We may share aggregated, de-identified, or statistical information that does not identify you without restriction.
Your Rights and Choices
Depending on your state of residence, you may have certain rights regarding your personal data, which can include the right to:
- Request access to the personal data we maintain about you;
- Request correction of inaccurate personal data;
- Request deletion of your personal data, subject to legal or contractual requirements;
- Opt out of certain uses of personal data, where applicable law provides such rights.
The availability and scope of these rights vary by jurisdiction and are subject to legal limitations and exceptions.
To exercise any of these rights, please contact us at:
Email: [email protected]
Phone: (831) 713-9275
If you submit a request, we may take steps to verify your identity before responding.
Cookies, Tracking, and “Do Not Track”
You can manage cookies and some tracking technologies through your browser settings. If you disable or refuse cookies, certain parts of our Website may not function correctly.
Some browsers offer “Do Not Track” (DNT) signals. Because there is no uniform standard for DNT, our Website may not respond to all such signals. You may use other tools described in this policy to manage your privacy choices.
No Sale or Sharing of Personal Information
We do not sell or “share” personal information as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the CPRA. We also do not use or disclose sensitive personal information for purposes that would require offering a “Limit the Use of My Sensitive Personal Information” link.
If our practices change, we will update this policy and provide any required notices.
How We Protect Your Personal Data
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal data from accidental loss and unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure. Any transmission of information to us is at your own risk.
You are responsible for taking reasonable steps to protect your own information, such as safeguarding account credentials and limiting what you choose to send via email or web forms.
How We Retain Your Personal Data
We retain personal data for as long as reasonably necessary to fulfill the purposes described in this policy, including:
- Operating and improving our Website and services;
- Meeting legal, accounting, and reporting obligations;
- Resolving disputes and enforcing our agreements.
When personal data is no longer needed, we will delete, deidentify, or otherwise dispose of it in a secure manner.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Any changes are effective when we post the updated policy on the Website. Your continued use of the Website after changes means you accept the revised policy.
Contact Information
To ask questions, exercise your rights, or comment about this Privacy Policy or our privacy practices, please contact us at:
DYNMX Design, LLC
San Diego, CA — Serving clients nationwide
Email: [email protected]
Phone: (831) 713-9275
